Our Privacy Policy

Privacy Policy

This Privacy Policy describes how EveryAge Pte. Ltd. (“EveryAge”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://everyage.co (the “Site”).

We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore and applicable laws.

PERSONAL INFORMATION WE COLLECT

Device Information

When you visit the Site, we automatically collect certain information about your device, including:

         •      Web browser type

         •      IP address

         •      Time zone

         •      Cookies installed on your device

As you browse the Site, we also collect information about:

         •      Pages or products viewed

         •      Referring websites or search terms

         •      How you interact with the Site

We refer to this information as “Device Information.”

Technologies Used

We collect Device Information using:

         •      Cookies – data files placed on your device that may include an anonymous unique identifier. Learn more at http://www.allaboutcookies.org

         •      Log files – track actions on the Site (IP address, browser type, ISP, referring/exit pages, date/time stamps)

         •      Web beacons, tags, and pixels – electronic files used to record browsing behaviour

The Site also uses cookies to track items added to your cart, including abandoned carts. This information may be used to send cart reminder messages via email or SMS, where you have consented.

Order Information

When you make or attempt to make a purchase through the Site, we collect certain information, including:

         •      Name

         •      Billing and shipping address

         •      Payment information (processed securely by third-party payment providers)

         •      Email address

         •      Phone number

We refer to this as “Order Information.”

Personal Information

When we refer to “Personal Information” in this policy, we mean both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use Order Information to:

         •      Process and fulfil orders

         •      Process payments

         •      Arrange shipping and delivery

         •      Provide invoices and order confirmations

         •      Communicate with you regarding orders or enquiries

         •      Screen for fraud or potential risk

 

Where you have consented, we may also use Order Information to provide you with marketing communications about EveryAge products or services.

We use Device Information to:

         •      Screen for fraud and security risks

         •      Improve and optimise the Site

         •      Analyse customer browsing behaviour

         •      Measure the effectiveness of marketing and advertising campaigns

SHARING YOUR PERSONAL INFORMATION

We share Personal Information with third parties only as necessary to operate our business, including:

         •      Shopify, which powers our online store

(Shopify Privacy Policy: https://www.shopify.com/legal/privacy)

         •      Analytics providers (e.g. Google Analytics) to understand Site usage

(Google Privacy Policy: https://www.google.com/intl/en/policies/privacy)

You may opt out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

We may also disclose Personal Information:

         •      To comply with legal or regulatory obligations

         •      To respond to lawful requests (e.g. subpoenas or court orders)

         •      To protect our rights, property, or safety

SMS opt-in data and consent will never be shared with third parties.

BEHAVIOURAL ADVERTISING

We may use your Personal Information to provide targeted advertisements or marketing communications we believe may be relevant to you.

You may opt out via:

         •      Facebook: https://www.facebook.com/settings/?tab=ads

         •      Google: https://www.google.com/settings/ads/anonymous

         •      Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You may also opt out via the Digital Advertising Alliance:

http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not change our data collection practices when we receive a Do Not Track signal from your browser.

YOUR RIGHTS

Under Singapore’s PDPA, you have the right to:

         •      Request access to your personal data

         •      Request correction of inaccurate or incomplete data

         •      Withdraw consent to marketing communications

 

Requests may be made by contacting us using the details below.

DATA RETENTION

When you place an order through the Site, we retain your Order Information for our records unless and until you request its deletion, subject to legal and regulatory requirements.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page.

CONTACT US

For questions about this Privacy Policy, data requests, or complaints, please contact:

📧 contact@everyage.co